Hello ! Welcome to our store Frequently Asked Questions section ; We hope you find these FAQ's helpful . If you don't find the answer to your questions listed below , please feel free to send us a message at firstname.lastname@example.org .
Do you offer a Money-Back Guarantee?
All products come with a Money Back Guarantee If you're not 100% satisfied with your results, return your product and get a refund of the purchase price .
Why should I buy online?
Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time. Tractability: You will have easy access to all of your previous orders any time you want.Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?
FREE Shipping : Shipping times vary depending on location:
US :7-10 days
Worldwide : 2-3 Weeks
Handling Time : Ship within 24h-48h after payment
If your order is not delivered by the estimated delivery time, don't hesitate to contact us at email@example.com we will confirm the status for you.
HOW DO YOU SHIP MY ORDERS?
US : ePacket , USPS
WorldWide : ePacket
What payment methods do you accept?
PAYPAL & Debit/Credit Card
HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to lokaii.com system for your order.
It's fast, easy & secure.
CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
Can I track my order ?
Of course ! We will send you the tracking code of the shipment when the parcel has been sent.
FREE SHIPPING ?
Yes,Free Worldwide Shipping .
Do you have the product in stock ?
All the products which are shown on our site are available.
Can I cancel my order ?
If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact us at firstname.lastname@example.org
How to contact customer service ?
If you have question regarding our online store (ordering, account questions, technical questions), please contact email@example.com
What should I do if the payment is not accepted?
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact firstname.lastname@example.org notify us about the problem. We can manage the order manually.